Privacy Policy

Last updated: October 2024

1. Information We Collect

We collect information you provide directly to us when you:

• Request a service estimate or consultation
• Schedule an appointment
• Contact us by phone, email, or through our website
• Provide feedback or reviews

This may include your name, address, phone number, email address, and details about the services you need.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our handyman services
• Schedule appointments and communicate about services
• Send service reminders and follow-up communications
• Process payments and maintain records
• Respond to your questions and provide customer support
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in our operations (payment processors, scheduling software)
• When required by law or to protect our rights
• In connection with a business transfer or sale
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Service records may be kept for warranty and legal purposes.

6. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Phone: 520-448-0798
• Email: info@tucsonhandyguys.com
• Address: Serving Tucson, AZ and surrounding areas